Privacy Policy

Effective date: September 14, 2026

Transition Biotech LLC collects information you provide when you visit the site, create an account, place an order, contact support, join the Transition Research Dispatch, participate in a researcher referral or affiliate program, or submit a form. This may include your name, email address, phone number, billing and shipping details, account information, order history, referral information, support messages, consent records, and form submissions.

Website and transaction data

We may collect device type, browser type, IP address, referring pages, cookie or similar identifiers, pages viewed, and site usage data. Payment information is handled by approved payment providers. Transition Biotech does not intentionally store complete payment-card numbers.

Email marketing

When you request marketing updates, we use your contact information and consent record to send requested messages through Zoho Campaigns and related Zoho email services. These services may process delivery status, opens, link clicks, replies, bounces, and unsubscribe activity so we can operate, secure, and improve our email program. Every marketing email provides an unsubscribe option. Unsubscribed addresses may be retained on a suppression list so we can honor the request and avoid sending further marketing email.

Researcher referrals and affiliates

If you use a referral or affiliate link, we may process a referral identifier, cookie or similar attribution data, the referring account, the referred account, qualifying order status, refund or chargeback status, and reward eligibility. We use this information to attribute eligible referrals, prevent fraud and duplicate claims, enforce program terms, and issue or reverse rewards. Referral information is not a cash balance and is handled according to the applicable program terms.

How we use and share information

We use information to process orders, provide support, manage accounts, operate requested marketing and referral programs, review affiliate applications, maintain security, prevent fraud, improve the website, and meet legal and business requirements. We do not sell personal information. We may share information with service providers that help us operate the website, email, analytics, payments, shipping, order and research support, fraud prevention, and referral programs, subject to their applicable terms and privacy practices.

Retention and choices

We retain information for as long as reasonably necessary for the purposes described above, including order records, security, fraud prevention, suppression lists, dispute handling, and legal obligations. You may unsubscribe from marketing email at any time using the link in the message. You may also contact us to request access, correction, or deletion where applicable law provides those rights. Some records may be retained when required for transactions, security, legal compliance, or suppression of future marketing.

Contact

Transition Biotech LLC
30 N Gould St Ste R
Sheridan, WY 82801
support@transitionbiotech.com